AR
Artur Kirjakulov
3 months ago
G★★★★★
Quite a bunch of one star reviews had me worried working with KN, but I was introduced to them via a mutual contact, so that counted for something to me.
Was working with Anna, who was in constant contact with me a deal with the largest share of work (at least from my perception) and Alun. I received clear explanations, clear options I can take take, and suggestions. So legal matter became easier for me to understand and navigate.
Also, the price is surely not the pennies and total bill was rather significant for a rather small business. But again, the work was to a high standard and my feedback was also heard. So... Cannot speak for the whole law firm, but Anna was absolutely amazing and I do recommend her.
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★★★★★
Fantastic law firm. Used them on three occasions and have been very pleased with the outcomes.
They are extremely methodical and diligent. No stone is left unturned. And I had great confidence that I was being legally represented in the best way.
I would use them again in a heartbeat and I would recommend them, no doubt about it. A special thank you to Fiona Simpson and Katie Allard. They are diamonds.
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LE
Legal Services
8 months ago
G★
For Trust, honesty, integrity, and morals you will need to look elsewhere. This Firm has none of those qualities. Pompous, arrogant, and inflicted with an air of self importance that only Andrew Tate could rival. Avoid this firm. Legal 500 firms are not what they used to be. Instead of a badge of honour worm by the most tenacious and dedicated. It has become a stamp of exclusivity that erodes the underlying values Kingsley used to stand for.
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★
Had me waiting 6 years for banking issues for nothing. Stopped all contact, deny any work has been done on my behalf.
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★
A disappointing and distressing experience despite longstanding client relationship
As a medical professional, I engaged Kingsley Napley for a GMC matter, and initially valued their support. However, my experience significantly deteriorated after the case concluded and legal fee recovery began.
Despite having paid over £250,000, I faced an aggressive and rigid approach when I asked to repay the remaining balance through structured monthly payments — due to ongoing financial hardship and mental health challenges which were known to the firm. I disclosed my vulnerability on multiple occasions, yet there was no adjustment in tone, consideration, or process.
A County Court Judgment (CCJ) was pursued against me, which Kingsley Napley later admitted included a material miscalculation (£5,000 not deducted). Rather than engage or acknowledge this in a constructive way, they offered only to vary the judgment by consent, preserving its reputational damage.
I have now submitted complaints to the Solicitors Regulation Authority and Legal Ombudsman. While I do not dispute the existence of a debt, I expected a more professional, compassionate and transparent resolution — especially from a firm of this calibre.
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AR
Artur Kirjakulov
3 months ago
G★★★★★
Quite a bunch of one star reviews had me worried working with KN, but I was introduced to them via a mutual contact, so that counted for something to me.
Was working with Anna, who was in constant contact with me a deal with the largest share of work (at least from my perception) and Alun. I received clear explanations, clear options I can take take, and suggestions. So legal matter became easier for me to understand and navigate.
Also, the price is surely not the pennies and total bill was rather significant for a rather small business. But again, the work was to a high standard and my feedback was also heard. So... Cannot speak for the whole law firm, but Anna was absolutely amazing and I do recommend her.
Google review · not verified by usRead →
★★★★★
Fantastic law firm. Used them on three occasions and have been very pleased with the outcomes.
They are extremely methodical and diligent. No stone is left unturned. And I had great confidence that I was being legally represented in the best way.
I would use them again in a heartbeat and I would recommend them, no doubt about it. A special thank you to Fiona Simpson and Katie Allard. They are diamonds.
Google review · not verified by usRead →
LE
Legal Services
8 months ago
G★
For Trust, honesty, integrity, and morals you will need to look elsewhere. This Firm has none of those qualities. Pompous, arrogant, and inflicted with an air of self importance that only Andrew Tate could rival. Avoid this firm. Legal 500 firms are not what they used to be. Instead of a badge of honour worm by the most tenacious and dedicated. It has become a stamp of exclusivity that erodes the underlying values Kingsley used to stand for.
Google review · not verified by usRead →
★
Had me waiting 6 years for banking issues for nothing. Stopped all contact, deny any work has been done on my behalf.
Google review · not verified by usRead →
★
A disappointing and distressing experience despite longstanding client relationship
As a medical professional, I engaged Kingsley Napley for a GMC matter, and initially valued their support. However, my experience significantly deteriorated after the case concluded and legal fee recovery began.
Despite having paid over £250,000, I faced an aggressive and rigid approach when I asked to repay the remaining balance through structured monthly payments — due to ongoing financial hardship and mental health challenges which were known to the firm. I disclosed my vulnerability on multiple occasions, yet there was no adjustment in tone, consideration, or process.
A County Court Judgment (CCJ) was pursued against me, which Kingsley Napley later admitted included a material miscalculation (£5,000 not deducted). Rather than engage or acknowledge this in a constructive way, they offered only to vary the judgment by consent, preserving its reputational damage.
I have now submitted complaints to the Solicitors Regulation Authority and Legal Ombudsman. While I do not dispute the existence of a debt, I expected a more professional, compassionate and transparent resolution — especially from a firm of this calibre.
Google review · not verified by usRead →