Is the Surabaya office easy to reach?

The Waterplace Residence Tower B is in West Surabaya (Surabaya Barat), easily reached by private car or ride-sharing. Public bus options also run nearby.

Does ICAN Surabaya specialise in Australian universities?

Australia is the most popular destination for East Java students, and the Surabaya branch has strong expertise there — but the full range of ICAN partner countries is available.

Can ICAN Surabaya help with Japanese university applications?

ICAN has a growing number of Japanese university partners. For specialist Japan advice, the counsellor will confirm current partnership status during consultation.

ICAN Education Surabaya Reviews & Ratings — Surabaya, Indonesia | ConsultancyCheck

About ICAN Education Surabaya

ICAN Education Surabaya, located in the Waterplace Residence Tower B complex in West Surabaya, is one of ICAN's busiest regional branches. Surabaya is Indonesia's second-largest city and a major education hub, home to Universitas Airlangga, ITS, and many private universities. The branch serves a broad catchment area including Malang, Sidoarjo, Gresik, and Mojokerto. ICAN Surabaya provides free consultation, university applications, visa processing, and full pre-departure support, with specialist expertise in placing East Java students into top Australian, UK, and US institutions.

Our research

ConsultancyCheck's own assessment, from public records and the company's own materials. This is our judgement — not a summary of student reviews.

Strengths

✓Prime location in the prestigious Waterplace complex — accessible from across Surabaya
✓High-volume branch with experienced counsellors familiar with East Java student profiles
✓Free consultation — no fees to students at any stage
✓Strong track record placing Airlangga and ITS graduates into top-ranked overseas programmes
✓Full end-to-end support including visa, accommodation, and airport coordination

Limitations

!Can be very busy — appointments are recommended and walk-ins may face long waits
!Waterplace location may be less accessible for students without private transport
!Wide client base means counsellors handle many different destinations; specialist depth varies

How ICAN Education Surabaya get paid

Free for students

ICAN Education Surabaya does not charge students a placement fee. Like most education agents, it is paid a commission by the universities it places students into. That does not make its advice bad — but the agent is paid by the institution, not by you, so it has more financial reason to recommend a partner university than a non-partner one. Ask which universities it represents, and whether your shortlist is on that list.

Who it suits

▸Surabaya high school students exploring undergraduate pathways
▸Airlangga, ITS, and Unesa graduates targeting postgraduate study
▸East Java students from Malang, Sidoarjo, and Gresik seeking local consultation
▸Professionals considering executive or part-time international qualifications

What they do

Destinations

Australia

United Kingdom

Canada

USA

Malaysia

Singapore

New Zealand

Japan

Specialisations

Study AbroadUniversity ApplicationsVisa AssistanceIELTS Preparation

Services

Free overseas education consultationUniversity shortlisting and applicationStudent visa processingAccommodation arrangementAirport pickup coordinationIELTS test preparation (via ICAN Learning)Scholarship guidancePre-departure orientation

Languages

EnglishIndonesian

What students say

✓ 0 ConsultancyCheck reviews

Write a Review

Nobody has reviewed ICAN Education Surabaya here yet. If you used them, yours would be the first — and the one every future student reads.

Write the first review →

Frequently asked questions

The bottom line

ICAN Education Surabaya is the premier study-abroad consultancy for East Java, handling a high volume of successful placements into top Australian and UK universities. Its free service and experienced team make it an essential first step for any East Java student planning to study overseas.

Best for

East Java students and professionals from Surabaya, Malang, and surrounding areas who want free, expert guidance on studying in Australia, UK, or the USA — including both undergraduate and postgraduate applicants.

ICAN Education Surabaya