Question 1

What is the difference between IAA regulation and OISC — has anything changed?

Accepted Answer

The Office of the Immigration Services Commissioner (OISC) rebranded as the Immigration Advice Authority (IAA) in 2023. The regulatory function and standards are unchanged — IAA/OISC-regulated advisers must meet the same competency requirements, adhere to the same Code of Standards, and carry professional indemnity insurance. Migrate UK is regulated under the IAA framework. The rebrand simply updated the name and visual identity of the regulatory body. Clients should continue checking the IAA register (formerly OISC register) to verify any adviser's authorisation.

Question 2

Does Migrate UK's Cheltenham office serve clients across the UK remotely?

Accepted Answer

Yes. Migrate UK operates from London and Cheltenham offices and serves clients across the UK through both in-person and remote consultations. Remote immigration advice — via video call with secure document sharing — has become standard practice for most straightforward applications. Migrate UK's dual-office structure makes them particularly accessible for clients in South West England who would prefer not to travel to London for their immigration consultations. Complex matters may require in-person meetings depending on the nature of the case.

Question 3

Can Migrate UK manage our company's ongoing sponsor licence obligations?

Accepted Answer

Yes. Migrate UK provides employer-side sponsor compliance services including: periodic SMS audits to identify and correct any inaccuracies; policy and HR procedure reviews to ensure compliance with sponsorship obligations; pre-audit preparation; and reporting obligations management. For companies with 5–50 sponsored workers, Migrate UK's ongoing compliance service provides a practical alternative to building an in-house immigration compliance capability.

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